Privacy Policy

Last Updated: June 14, 2025

Thorsen Digital ("we," "our," or "us") operates the MedBill AI mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

We may collect the following types of information:

• Account Information: When you create an account, we collect your email address and authentication credentials.
• Medical Bill Images: When you use the App to analyze a medical bill, you provide images or PDFs of your medical bills. These are processed by our AI system to provide analysis results.
• Usage Data: We collect information about how you interact with the App, including features used, analysis history, and app performance data.
• Device Information: We may collect device type, operating system version, and unique device identifiers for app functionality and troubleshooting.
• Subscription Information: If you subscribe to premium features, we collect payment-related information through our third-party payment processor (Apple/Stripe).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App's medical bill analysis features
• Process and deliver analysis results for your medical bills
• Manage your account and provide customer support
• Process subscription payments and manage your subscription status
• Send you important updates about the App or your account
• Improve our AI analysis accuracy and App performance
• Comply with legal obligations

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Medical bill images are processed securely and are stored in encrypted form. We use industry-standard encryption protocols for data in transit and at rest.

Your medical bill data is stored on secure servers and is only accessible to authorized systems for the purpose of providing analysis services.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Google (analysis technology): When you scan a bill, the image and extracted text are securely sent to Google's analysis technology to check for errors and overcharges. Your data is not permanently stored by Google after processing and is never used to train models. Google's privacy policy: https://policies.google.com/privacy
• Cloud Hosting Providers: For secure storage of your account and bill data under strict confidentiality agreements.
• Payment Processors (Apple/Stripe): For subscription billing only.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your account information for as long as your account is active. Medical bill analysis results are retained to provide you with historical access to your analyses. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at john@thorsendigital.com.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. How Bill Review Works

When you scan a bill, we securely send it to Google's analysis technology to check for errors and overcharges. Here's what you should know:

• Your information is never sold to anyone.
• Nothing is permanently stored by Google after review.
• Your data is never used to train any models.

What is sent: Your bill image, extracted text, and charge amounts.

Purpose: To identify billing errors, overcharges, and calculate potential savings.

Your control: You can enable or disable bill review at any time in Settings.

Google's privacy policy: https://policies.google.com/privacy

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thorsen Digital
Email: john@thorsendigital.com